• Q 1: How do you ensure your quality?
  • From material application to manufacturing process, surface finishing to appearance, tolerance to assembling, packaging to shipping, we pay strong attention to each detail and do best to ensure the consistently high quality, each part will go through the strict quality inspection before shipping.

  • Q 2: How does your price compare with the western suppliers?
  • The great advantage in China is the cheap labor cost, the average salary in China is about one sixth of the western countries, so more labor force for the project, more competitive our price will be. Normally our price is one third of the western ones or sometimes more lower.

  • Q 3: How does your price compare with the western owned suppliers in China?
  • The biggest difference between the western owned suppliers in China and us is the face, we use the same production people, material, equipment and technology to make the parts, and our price is normally half of them or more lower.

  • Q 4: How do you protect my confidential information?
  • We sign Non-Disclosure Agreement (NDA) as per request to protect customer's confidential information and disclose only the necessary information to the necessary employee or third party that also bound the same NDA obligations to us.

  • Q 5: How to pay Honkia Prototype?
  • You can pay Honkia Prototype by Bank to Bank wire transfer or PayPal.

  • Q 6: Can I get credit from Honkia Prototype?
  • Unless otherwise noted, all new customers must prepay 50% payment to start the production for the first three orders, and pay up the 50% balance when order finished to deliver the goods, then we can consider the possibility of 30 days credit to customers. For tooling project, all customers, including the 30 days credit available, must prepay 50% tooling cost to start the project, and pay up the tooling balance once its testing sample approved.

  • Q 7: What’s your delivery time?
  • The delivery time depends on the project’s specific requirements and our production load, normally it takes about 2-15 days from receiving the purchase order to shipping the parts, we take priority sometimes for urgent project if available.

  • Q 8: How do you ship the parts and how long time it takes?
  • We ship the parts by DHL Express that normally takes 2-3 days from Shenzhen, China to Europe and America, it means Monday shipped and Wednesday arrived. Customers can also specify the shipping agent.

  • Q 9: What if I am not satisfied with the quality of the part received?
  • We will freely remake or amend the part if customer is not satisfied with the quality after the unsatisfied part returned well with returning shipping freight at customer's cost, or negotiated amount of arrived payment be returned to customer.

© 2015 Honkia Prototype Co., Limited. All Rights Reserved.