Rapid Custom Manufacturing
- Q 1: How do you ensure your quality?
- To see is to believe and Words are empty. We do the things that we are good at and do at best each time to ensure the consistent high quality to meet the customer's requirements.
- Q 2: How does your price compare with the western suppliers?
- Labor cost is the great advantage in China, more labor taked for the project, more competitive our price. Normally our price is one third of the western ones or more lower sometimes.
- Q 3: How does your price compare with the western owned suppliers in China?
- The biggest difference between the western owned suppliers in China and us is the face, we use same technicians, material, equipment and technology to make the parts, but our price is usually half of them or more cheaper.
- Q 4: How do you protect my confidential information?
- We sign Non-Disclosure Agreement (NDA) as per request to protect customer's confidential information and disclose only necessary information to necessary employee or third party that also bound the same NDA obligations to us.
- Q 5: How to pay Honkia Prototype?
- You can pay Honkia Prototype by Bank to Bank wire transfer or PayPal.
- Q 6: Can I get credit from Honkia Prototype?
- Unless otherwise noted, all new customers must prepay 50% payment to start production of the first three orders, and pay up 50% balance before shipping orders, then we will consider the possibility of 30 days credit. For tooling project, all customers must prepay 50% tooling price to start the project, and pay up the 50% tooling balance once its testing sample approved.
- Q 7: What’s your delivery time?
- The delivery time depends on the project specifications and our production load, normally it takes around 2-15 days from receiving the purchase order to shipping the parts.
- Q 8: How do you send the parts and how long time it takes?
- We usually send the parts by DHL air express that takes around 2 or 3 days from Shenzhen to the most European and America nations, customers can also specify the freight forwarder.
- Q 9: What if I am not satisfied with the quality of the part received?
- We will freely remake or amend the part after the unsatisfied part being sent back at customer's cost, or return the negotiated amount of arrived payment to customer.